As per the Booking Conditions of the
tour, the cancellation charges will be
applicable for any cancellation request
of the tour, either by the customer or
any member of the group. This will be
intimated at the time of booking. In any
other case, including ‘No-Show’, the
Company shall make no refund to the
customer.
Refunds (if any) for amendments
and/or cancellations will be paid
by the Company only after receiving
written request from the customer
within TEN days from the date of the
scheduled completion of the tour (as
per the itinerary). Refund will be the
sole discretion of the Company & shall
be made by the Company only after
deducting applicable cancellation
charges. Any refunds, whether payment
received in Indian rupees or foreign
currencies, will be affected in Indian
Rupees only at the prevailing Foreign
CANCELLATION/NO-SHOW POLICY:
REFUND POLICY :
5
Exchange buying rate. All refunds will be
processed once the respective service
providers has given the credit. Refund
will be strictly remitted to respective
customer account only.
Indian law will govern the terms &
conditions of this package. Any disputes
between customer and the company shall
be subject to the exclusive jurisdiction of
courts at Kochi.
JURISDICTION:
6
TERMS AND CONDITIONS:
• Itinerary is subject to change without any
prior notice.
• All passports should be valid for more
than 07 months from the date of travel.
• All the above package costs are quoted as
per the current rate of USD if any fluctuation
comes at the time of making the payment,
customer has to pay the difference in
amount.
• Transfers are operated on Scheduled
Timings in SIC [Seat in Coach] Basis.
Passengers who are not willing to wait for
Scheduled Transfers need to book Private
Transfers at supplement cost.
• No rooms on Hold. Confirmation will
be subject to availability at the time of
confirmation.
• Tour itinerary may be shuffled due to the
inclement weather conditions and changes
in Flight/ Ferry operations, which may incur
extra charges.
• Peak Season / Weekend Surcharges may
be applicable at the time of confirmation.
This will be intimated at the time of booking.
However we will not be able to get this
information prior.
• Child below 2 years is considered as infant
7
and 2 years to 11 years are considered to
be child.
• All the services included in the package
are compulsory and no refund will be given
if any of the services are not taken.
• Flights arriving Early Morning or Late
Evening & departing Early Morning or
Late Evening, passengers needs to book
Private Transfers if Schedule Transfer is not
operational
• Check-in time of the hotels starts from
15.00 hrs and check out time will be 12.00
hrs. Early Check in/late check out will be
subjected to availability of rooms. However
Hotel has the right to change the timing
without any prior notice.
• Company will not be liable for any claims
due to accidents, food poisoning, medical
illness or other natural calamities arising
during the tour/travel. Passenger will have
to ensure themselves and company will not
entertain any claims in this regard.
• At the airport driver will be holding
placard under the main passenger name.
If you do not locate the driver please call
the emergency no and trace out the same.
