CANCELLATION/NO SHOW POLICY

As per the Booking Conditions of the Tour, the cancellation charges will be applicable for any cancellation request of the tour, either by the customer or any member of the group. This will be intimated at the time of booking. In any other case, including 'No Show', the Company shall make no refund to the customer. 

REFUND POLICY

Refunds (if any) for amendments and / or cancellations will be paid by the Company only after receiving written request from the customer within TEN days from the date of the scheduled completion of the tour (as per the Itinerary). Refund will be the sole discretion of the Company & shall be made by the Company only after deducting applicable cancellation charges. Any refunds, whether payment received in Indian rupees or foreign exchange, will be affected in Indian Rupees only at the prevailing Foreign Exchange buying rate. All refunds will be processed once the respective service providers has given the credit. Refund will be strictly remitted to respective customer account only. 

JURISDICTION Indian law will govern the terms & conditions of this package. Any disputes between customer and the company shall be subject to the exclusive jurisdiction of courts at Kochi. 

TERMS AND CONDITIONS

Itinerary is subject to change without any prior notice. No rooms on Hold. Confirmation will be subject to availability at the time of confirmation. Tour itinerary may be shuffled due to the inclement weather conditions and changes in Flight/ Ferry operations, which may incur extra charges. All the passengers should carry the valid ID during the travel. Peak Season / Weekend Surcharges may be applicable at the time of confirmation. This will be intimated at the time of booking. However we will not be able to get this information prior. Child below 2 years is considered as infant and 2 years to 11 years are considered to be child. All the services included in the package are compulsory and no refund will be given if any of the services are not taken. Flights arriving Early Morning or Late Evening & departing Early Morning or Late Evening, passengers needs to book Private Transfers if Schedule Transfer is not operational Check-in time of the hotels starts from 14.00 hrs and check out time will be 12.00 hrs. Early Check in/late check out will be subjected to availability of rooms. However Hotel has the right to change the timing without any prior notice. Company will not be liable for any claims due to accidents, food poisoning, medical illness or other natural calamities arising during the tour/travel. Passenger will have to ensure themselves and company will not entertain any claims in this regard. At the airport driver will be holding placard under the main passenger name. If you do not locate the driver please call the emergency no and trace out the same. For transfers and tours please be ready on time and wait at the hotel reception. If you miss the same no refund. Please carry all your documents safely. All valuables, cash, traveler cheque, air ticket,Visa copy passport etc. should be carried in your handbag for easy access.