Terms & Conditions

By creating a Unimoni account, accessing our website, or completing a booking through any of our channels, you confirm that you have read, understood and agreed to be bound by these Terms & Conditions, our Privacy Policy, and any product-specific schedules referenced below.

If you do not agree, please do not use the services. Continued use after any update constitutes acceptance of the revised terms.

In these Terms & Conditions, "Unimoni", "Wizz Holidays", "we", "us", and "our" refer to Unimoni Travel India Private Limited and Wizz Holidays, and their affiliated entities.

"Services" refers to flights, hotel bookings, holiday packages, foreign currency exchange (forex), visas, airport lounge services, travel insurance, and group tours. "You", "your", "user", or "customer" refers to the individual accessing the platform or making a booking.

To register an account and make bookings, you must be at least 18 years of age and possess the legal capacity to enter into binding contracts.

You are responsible for keeping your OTP login details and account credentials strictly confidential. Any booking made under your verified mobile number or email address will be deemed authorized by you.

All bookings are subject to availability and the specific terms of the respective airline, hotel, or operator. Confirmations are only finalized once full payment is successfully processed.

We accept credit/debit cards, Net Banking, UPI, and authorized wallets. A convenience fee is charged for facilitating bookings and is non-refundable.

Unimoni is a Reserve Bank of India (RBI) Category II Authorized Dealer license holder.

All foreign currency purchases, multi-currency Forex cards, and outward remittances processed through our platform or branches must strictly comply with the Foreign Exchange Management Act (FEMA), Liberalised Remittance Scheme (LRS) guidelines, and standard KYC verification.

Cancellations and amendments are subject to the specific rules of the travel provider (e.g. airline fare rules, hotel policies) and Unimoni's standard service fee.

Approved refunds are processed back to the original payment source and generally take 7 to 14 business days, depending on carrier clearance.

Passengers are solely responsible for ensuring their travel documents (passports, visas, health declarations) are valid. Passports must have at least 6 months validity from the return date.

Unimoni acts as a visa submission facilitator but is not responsible for visa rejections or travel entry denials by destination border controls.

Prices for dynamic travel services (like flights and hotel rooms) fluctuate in real-time based on supply and demand. Listed prices include GST and standard taxes where applicable.

In the rare event of a system billing error displaying an incorrect tariff, Unimoni reserves the right to cancel the booking and issue a full refund.

Unimoni is not liable for direct carrier defaults, itinerary changes, baggage loss, or hotel service defects.

We are not responsible for cancellations or delays resulting from Force Majeure events, including weather anomalies, strikes, natural disasters, epidemics, wars, or government travel bans.

We collect, process, and safeguard your personal details and booking history in accordance with our Privacy Policy.

By booking with us, you consent to sharing your details (such as passport info, contact numbers, names) with third-party suppliers like airlines and hotels as necessary to fulfill your travel plans.

These terms, and any transactions arising from our services, shall be governed by and interpreted under the laws of India.

Any legal disputes or claims against Unimoni Travel India Private Limited shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

We reserve the right to update or modify these Terms & Conditions at any time. When changes are made, we will update the 'Last Updated' date at the top of the page.

Your continued use of Unimoni products and website after any changes constitute your acceptance of the revised Terms & Conditions.