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Support & Assistance

Contact Our Travel Experts

Have questions about flight bookings, airport lounges, bus transfers, or foreign exchange? Our team of travel experts is ready to assist you.

— Verified Integrity

Why Travelers Trust Us

Unimoni Travel India pairs seamless, secure web bookings with massive nationwide local offline offices to verify visa papers, process outward remittances, and hand over loaded forex cards.

Years of Trust20+ Years
Retail Outlets100+ Branches
Happy Travelers1 Million+
Forex Category AD-IIRBI Authorized
Branches
Decades
Global
— Online Form

Send Us a Message

Our Support Desks

Reach out directly to our specialized department desks for fast and dedicated assistance.
Flights 3D Illustration

Flights Desk

  • Flight reservations & bookings
  • Ticket date changes & cancellations
  • Baggage support & airline queries
Lounge 3D Illustration

Lounge & eSIM

  • Lounge passes at global airports
  • Digital travel eSIM configuration
  • Meet & Greet terminal assistance
Transfers 3D Illustration

Bus & Transfers

  • Private airport transfer services
  • Chauffeur-driven local travel
  • Interstate bus ticket bookings
Forex 3D Illustration

Forex & Visa

  • RBI AD-II outward remittances
  • Multicurrency travel card loads
  • Visa application submission help
— Head Office

Corporate Headquarters

Wizzmoni Financial Services Ltd

First Floor, Hotel Airlines Building,
M.G. Road, Opp. Maharajas College Ground,
Kochi, Kerala – 682011

Operational Timings

Monday – Saturday: 9:30 AM – 6:30 PM
Sunday Desk Closed

Hotel Airlines Building, M.G. Road, Kochi, Kerala – 682011Open in Google Maps

Support Quick Answers

You can request ticket modifications directly through our Flight Desk by emailing flights.support@unimoni.com or calling +91 80 4000 4000. Please have your reference number (e.g. WM-ENQ-XXXX) or airline PNR code handy. Note that airline charge penalties + standard Unimoni service fees apply depending on the fare terms.

For initial booking, you can lock currency rates or request loaded multicurrency travel cards online. However, as an RBI Authorized Category AD-II Dealer, we are legally required to verify your travel documents (passport, visa, pan card) offline. You can easily submit documents online or drop by any of our 100+ nationwide retail outlets.

Once a booking cancellation is confirmed, approved refunds are credited back to your original payment card or bank account. Depending on airline clearings and banking cycles, the transaction will reflect in your account within 7 to 14 business days.

Yes! Lounge passes and eSIM cards can be booked and delivered digitally in real time. For chauffeur-driven airport transfers or bus bookings, we recommend making requests at least 24 hours in advance to guarantee vehicle availability and dispatch synchronization.